Employee Support Is Good Business
Support your workers and protect your bottom line in one app.
Escalate is 24/7 support for frontline workers, built to get them to work, keep them at work, so they can do their best work.
See how it works
A simple conversation. Makes all the difference.
No forms and no phone queue. Human support, reachable around the clock. Offering practical help in the most critical moments.
The real cost
To the business it’s a cost. To the worker and their family it’s everything.
$14,000
Lost in profit for every hourly worker who quits, every year.
20%
Of their pay is what workers give up to escape a schedule set at short notice.
2 in 3
Get less than two weeks' notice of when they work. Half of them get less than a week.
6 in 10
Went without something they needed last year. Food, rent or medical care.
1 in 7
Minimum wage workers is food insecure. Hard to focus at work when you are hungry.
62%
Would stay with an employer who shows them a path to advance.
40+
Kinds of support in one place, from a last-minute ride to a career path.
One place for every kind of help
Support your team across their whole life
Work problems do not stay at work, problems at home affect every aspect of life. Escalate covers all three, so the right help is one tap away.
9 services
Personal Support
The basics that keep someone steady at home: food, housing, utilities, legal aid, benefits and mental health.
10 services
Work Support
Fix the friction on the floor: attendance, scheduling, feedback, conflicts, rewards and training.
21 services
Economic Advancement
A real ladder up: coaching, credentials, certifications, career pathways, childcare and transportation.
How it works
Help arrives before work is missed
The majority of workers don’t plan to miss a shift. When they do it often comes down to very real challenges: Transportation to work fails last minute, childcare falls through or days of going hungry take their toll.
Your team connects
Workers reach Escalate from their phone through a simple chat interface. Sharing details about their situation with a real human.
We support them
We match them to the right support fast. Be it a ride to work, help organizing childcare or simple food gift cards.
They do their best work
Fewer call-outs, lower turnover and increasing motivation. Your best people being able to focus on doing their best work.
From the pilot
We knew they didn’t want to just stay home just to stay home. There’s a reason behind it. So, we asked them what’s going on. Transportation. Childcare fell through.
Imani FordMcDonald’s owner-operator, seven restaurants in Prince George’s County, Maryland
Why it pays off
Call-outs are rarely a choice. They happen when unforeseen things happen to people, leaving them stuck. Escalate is the fallback that keeps your team whole.
Treat your frontline as a strategic advantage
Supporting your team is good business.
Every call-out you prevent and every employee you keep is money preserved and a person kept stable.